Have a question about your order, our ingredients, or anything else? Our team responds within 1–3 business days.
Whether you need help with your order, have questions about our 60-day guarantee, want to track a shipment, or simply want to know more about LipoVive — we're ready to help. Reach us through any of the channels below.
We respond to all inquiries within 1–3 business days (Monday–Friday, excluding US holidays)
LipoVive is a U.S.-based company with domestic manufacturing and customer support
Fill in the form below and our team will get back to you shortly. For faster support, include your order number if applicable.
Thank you for reaching out. Our team will respond to your inquiry within 1–3 business days. Please check your email inbox (and spam folder, just in case).
Email support@i-lipovive.com with your order number and reason. You're covered by our 60-day money-back guarantee — no questions asked. Full details are in our Refund Policy.
A tracking number is emailed to you when your order ships (usually within 1–2 business days). Check your inbox and spam folder. If you haven't received tracking info within 5 business days, contact us with your order number.
We're sorry to hear that! Please email us at support@i-lipovive.com within 7 days of delivery. Include photos of the damaged item and your order number. We'll send a free replacement or issue a full refund — your choice.
Standard delivery within the continental USA takes 5–10 business days. Expedited options may be available at checkout. Orders with free shipping are fulfilled via standard carrier services.
We process orders quickly, so we cannot guarantee changes or cancellations after submission. Please contact us immediately at support@i-lipovive.com and we'll do our best to assist before your order ships.